Service & Support
Keep Your Fleet Running
From basic monitoring to full-service coverage, we have a plan that fits your operation. Choose the level of support that works for you.
Customer-Owned Equipment
MaintainME
$100 first acre / month
Unlimited service labor, covered parts, annual blades, winter storage, and loaner support for customer-owned robotic mowers. Additional acres are $59/month.
Learn MoreSYNC Plan
Lease +
All-Inclusive
Equipment, maintenance, and insurance in one monthly fee. Zero upfront cost. Own it after 36 months.
Learn MoreCompare Plans By Equipment
Scroll to compare plans
| Feature | Standard Warranty | MaintainME | SYNC Plan (Lease +) |
|---|---|---|---|
| Ownership | Client Owned | Client Owned | TerraSync Owned |
| Price | Included | $100/month first acre; $59/month each additional acre |
25+ Acres
$180/acre
5-25 Acres
$230/acre
1-5 Acres
$300/acre
$4,500/month (25 acres)
|
| Service Labor | $150 / visit | Included | Included |
| Response Time | ~48hrs (No Guarantee) | 48-72 Hours | 48-72 Hours |
| Parts Coverage | Defects Only | Wear & Tear + Defects | Wear & Tear + Defects |
| Blade Kits | Client Pays | Included | Included |
| Winter Storage | Client Pays | Included | Included |
| Loaner Program | Included | Included | |
| Remote Monitoring | Where Supported | 24/7 Monitoring | |
| Data Connectivity | Client Pays | Client Pays | Included |
Standard Warranty
Included
with equipment purchase
Ownership
Client Owned
Service Labor
$150 / visit
Response Time
~48hrs (No Guarantee)
Parts Coverage
Defects Only
Blade Kits
Client Pays
Winter Storage
Client Pays
Loaner Program
Not Included
Remote Monitoring
Not Included
Data Connectivity
Client Pays
MaintainME
$100/month first acre
$59/month each additional acre; annual option available
Ownership
Client Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
Wear & Tear + Defects
Blade Kits
Included
Winter Storage
Included
Loaner Program
Included
Remote Monitoring
Where Supported
Data Connectivity
Client Pays
SYNC Plan (Lease +)
All-inclusive monthly subscription
25+ Acres
$180/acre
5-25 Acres
$230/acre
1-5 Acres
$300/acre
$4,500
/month (25 acres)
Ownership
TerraSync Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
Wear & Tear + Defects
Blade Kits
Included
Winter Storage
Included
Loaner Program
Included
Remote Monitoring
24/7 Monitoring
Data Connectivity
Included
Scroll to compare plans
| Feature | Standard Warranty | MaintainME Basic | MaintainME Premium | SYNC Plan (Lease +) |
|---|---|---|---|---|
| Ownership | Client Owned | Client Owned | Client Owned | TerraSync Owned |
| Price | Included | $59/gang/month | $99/gang/month |
1-Gang
$1,900/month
2-Gang
$2,000/month
3-Gang
$2,100/month
4-Gang XL
$2,500/month
5-Gang XL
$2,600/month
$2,100/month (3-gang)
|
| Service Labor | $150 / visit | $90 / visit | Unlimited Included | Included |
| Response Time | ~48hrs (No Guarantee) | Priority Access | 24-48 Hours | 48-72 Hours |
| Parts Coverage | Defects Only | Parts at Dealer Cost | All Parts Included | All Parts Included |
| Picking Mechanism Kit | Client Pays | Annual Kit | Annual Kit | Annual Kit |
| New Maps / Remapping | Client Pays | Up to 3/year | Unlimited | Unlimited |
| Loaner Program | Zero Downtime | Zero Downtime | Zero Downtime | |
| Remote Monitoring | Monthly Check-ins | 24/7 Proactive | 24/7 Monitoring | |
| Data Connectivity | Client Pays | $300/month (separate) | $300/month (separate) | Included |
Standard Warranty
Included
with equipment purchase
Ownership
Client Owned
Service Labor
$150 / visit
Response Time
~48hrs (No Guarantee)
Parts Coverage
Defects Only
Picking Mechanism Kit
Client Pays
New Maps / Remapping
Client Pays
Loaner Program
Not Included
Remote Monitoring
Not Included
Data Connectivity
Client Pays
MaintainME Basic
$59/gang/month
+ $300/month data (separate)
Ownership
Client Owned
Service Labor
$90 / visit
Response Time
Priority Access
Parts Coverage
Parts at Dealer Cost
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Up to 3/year
Loaner Program
Zero Downtime
Remote Monitoring
Monthly Check-ins
Data Connectivity
$300/month (separate)
MaintainME Premium
$99/gang/month
+ $300/month data (separate)
Ownership
Client Owned
Service Labor
Unlimited Included
Response Time
24-48 Hours
Parts Coverage
All Parts Included
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Unlimited
Loaner Program
Zero Downtime
Remote Monitoring
24/7 Proactive
Data Connectivity
$300/month (separate)
SYNC Plan (Lease +)
All-inclusive monthly subscription
1-Gang
$1,900/month
2-Gang
$2,000/month
3-Gang
$2,100/month
4-Gang XL
$2,500/month
5-Gang XL
$2,600/month
$2,100
/month (3-gang)
Ownership
TerraSync Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
All Parts Included
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Unlimited
Loaner Program
Zero Downtime
Remote Monitoring
24/7 Monitoring
Data Connectivity
Included
Ready to Get Started?
Schedule a free assessment and we'll help you find the perfect plan for your operation.
Schedule Your AssessmentService & Support
Keep Your Fleet Running
From basic monitoring to full-service coverage, we have a plan that fits your operation. Choose the level of support that works for you.
Customer-Owned Equipment
MaintainME
$100 first acre / month
Unlimited service labor, covered parts, annual blades, winter storage, and loaner support for customer-owned robotic mowers. Additional acres are $59/month.
Learn MoreSYNC Plan
Lease +
All-Inclusive
Equipment, maintenance, and insurance in one monthly fee. Zero upfront cost. Own it after 36 months.
Learn MoreCompare Plans By Equipment
Scroll to compare plans
| Feature | Standard Warranty | MaintainME | SYNC Plan (Lease +) |
|---|---|---|---|
| Ownership | Client Owned | Client Owned | TerraSync Owned |
| Price | Included | $100/month first acre; $59/month each additional acre |
25+ Acres
$180/acre
5-25 Acres
$230/acre
1-5 Acres
$300/acre
$4,500/month (25 acres)
|
| Service Labor | $150 / visit | Included | Included |
| Response Time | ~48hrs (No Guarantee) | 48-72 Hours | 48-72 Hours |
| Parts Coverage | Defects Only | Wear & Tear + Defects | Wear & Tear + Defects |
| Blade Kits | Client Pays | Included | Included |
| Winter Storage | Client Pays | Included | Included |
| Loaner Program | Included | Included | |
| Remote Monitoring | Where Supported | 24/7 Monitoring | |
| Data Connectivity | Client Pays | Client Pays | Included |
Standard Warranty
Included
with equipment purchase
Ownership
Client Owned
Service Labor
$150 / visit
Response Time
~48hrs (No Guarantee)
Parts Coverage
Defects Only
Blade Kits
Client Pays
Winter Storage
Client Pays
Loaner Program
Not Included
Remote Monitoring
Not Included
Data Connectivity
Client Pays
MaintainME
$100/month first acre
$59/month each additional acre; annual option available
Ownership
Client Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
Wear & Tear + Defects
Blade Kits
Included
Winter Storage
Included
Loaner Program
Included
Remote Monitoring
Where Supported
Data Connectivity
Client Pays
SYNC Plan (Lease +)
All-inclusive monthly subscription
25+ Acres
$180/acre
5-25 Acres
$230/acre
1-5 Acres
$300/acre
$4,500
/month (25 acres)
Ownership
TerraSync Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
Wear & Tear + Defects
Blade Kits
Included
Winter Storage
Included
Loaner Program
Included
Remote Monitoring
24/7 Monitoring
Data Connectivity
Included
Scroll to compare plans
| Feature | Standard Warranty | MaintainME Basic | MaintainME Premium | SYNC Plan (Lease +) |
|---|---|---|---|---|
| Ownership | Client Owned | Client Owned | Client Owned | TerraSync Owned |
| Price | Included | $59/gang/month | $99/gang/month |
1-Gang
$1,900/month
2-Gang
$2,000/month
3-Gang
$2,100/month
4-Gang XL
$2,500/month
5-Gang XL
$2,600/month
$2,100/month (3-gang)
|
| Service Labor | $150 / visit | $90 / visit | Unlimited Included | Included |
| Response Time | ~48hrs (No Guarantee) | Priority Access | 24-48 Hours | 48-72 Hours |
| Parts Coverage | Defects Only | Parts at Dealer Cost | All Parts Included | All Parts Included |
| Picking Mechanism Kit | Client Pays | Annual Kit | Annual Kit | Annual Kit |
| New Maps / Remapping | Client Pays | Up to 3/year | Unlimited | Unlimited |
| Loaner Program | Zero Downtime | Zero Downtime | Zero Downtime | |
| Remote Monitoring | Monthly Check-ins | 24/7 Proactive | 24/7 Monitoring | |
| Data Connectivity | Client Pays | $300/month (separate) | $300/month (separate) | Included |
Standard Warranty
Included
with equipment purchase
Ownership
Client Owned
Service Labor
$150 / visit
Response Time
~48hrs (No Guarantee)
Parts Coverage
Defects Only
Picking Mechanism Kit
Client Pays
New Maps / Remapping
Client Pays
Loaner Program
Not Included
Remote Monitoring
Not Included
Data Connectivity
Client Pays
MaintainME Basic
$59/gang/month
+ $300/month data (separate)
Ownership
Client Owned
Service Labor
$90 / visit
Response Time
Priority Access
Parts Coverage
Parts at Dealer Cost
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Up to 3/year
Loaner Program
Zero Downtime
Remote Monitoring
Monthly Check-ins
Data Connectivity
$300/month (separate)
MaintainME Premium
$99/gang/month
+ $300/month data (separate)
Ownership
Client Owned
Service Labor
Unlimited Included
Response Time
24-48 Hours
Parts Coverage
All Parts Included
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Unlimited
Loaner Program
Zero Downtime
Remote Monitoring
24/7 Proactive
Data Connectivity
$300/month (separate)
SYNC Plan (Lease +)
All-inclusive monthly subscription
1-Gang
$1,900/month
2-Gang
$2,000/month
3-Gang
$2,100/month
4-Gang XL
$2,500/month
5-Gang XL
$2,600/month
$2,100
/month (3-gang)
Ownership
TerraSync Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
All Parts Included
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Unlimited
Loaner Program
Zero Downtime
Remote Monitoring
24/7 Monitoring
Data Connectivity
Included
Ready to Get Started?
Schedule a free assessment and we'll help you find the perfect plan for your operation.
Schedule Your Assessment