Service & Support
Keep Your Fleet Running
From basic monitoring to full-service coverage, we have a plan that fits your operation. Choose the level of support that works for you.
MaintainME
Basic
Essential
Reliable service without the extras. Loaner program, priority access, and discounted service visits keep your fleet running.
Learn MoreMaintainME
Premium
Complete
Unlimited service, parts, and uptime. Zero-downtime guarantee with all-inclusive coverage. We handle everything.
Learn MoreSYNC Plan
Lease +
All-Inclusive
Equipment, maintenance, and insurance in one monthly fee. Zero upfront cost. Own it after 36 months.
Learn MoreCompare Plans By Equipment
Scroll to compare plans
| Feature | Standard Warranty | MaintainME Basic | MaintainME Premium | SYNC Plan (Lease +) |
|---|---|---|---|---|
| Ownership | Client Owned | Client Owned | Client Owned | TerraSync Owned |
| Price | Included | $21/acre/month (billed annually) | $59/acre/month |
25+ Acres
$180/acre
5-25 Acres
$230/acre
1-5 Acres
$300/acre
$4,500/month (25 acres)
|
| Service Labor | $150 / visit | $90 / visit | Included | Included |
| Response Time | ~48hrs (No Guarantee) | Priority Access | 48-72 Hours | 48-72 Hours |
| Parts Coverage | Defects Only | Defects Only | Wear & Tear + Defects | Wear & Tear + Defects |
| Blade Kits | Client Pays | Annual Kit | Included | Included |
| Winter Storage | Client Pays | 50% Off | Included | Included |
| Loaner Program | Included | Included | Included | |
| Remote Monitoring | Monthly Check-ins | 24/7 Monitoring | 24/7 Monitoring | |
| Data Connectivity | Client Pays | Client Pays | Client Pays | Included |
Standard Warranty
Included
with equipment purchase
Ownership
Client Owned
Service Labor
$150 / visit
Response Time
~48hrs (No Guarantee)
Parts Coverage
Defects Only
Blade Kits
Client Pays
Winter Storage
Client Pays
Loaner Program
Not Included
Remote Monitoring
Not Included
Data Connectivity
Client Pays
MaintainME Basic
$21/acre/month
billed annually
Ownership
Client Owned
Service Labor
$90 / visit
Response Time
Priority Access
Parts Coverage
Defects Only
Blade Kits
Annual Kit
Winter Storage
50% Off
Loaner Program
Included
Remote Monitoring
Monthly Check-ins
Data Connectivity
Client Pays
MaintainME Premium
$59/acre/month
unlimited service included
Ownership
Client Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
Wear & Tear + Defects
Blade Kits
Included
Winter Storage
Included
Loaner Program
Included
Remote Monitoring
24/7 Monitoring
Data Connectivity
Client Pays
SYNC Plan (Lease +)
All-inclusive monthly subscription
25+ Acres
$180/acre
5-25 Acres
$230/acre
1-5 Acres
$300/acre
$4,500
/month (25 acres)
Ownership
TerraSync Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
Wear & Tear + Defects
Blade Kits
Included
Winter Storage
Included
Loaner Program
Included
Remote Monitoring
24/7 Monitoring
Data Connectivity
Included
Scroll to compare plans
| Feature | Standard Warranty | MaintainME Basic | MaintainME Premium | SYNC Plan (Lease +) |
|---|---|---|---|---|
| Ownership | Client Owned | Client Owned | Client Owned | TerraSync Owned |
| Price | Included | $59/gang/month | $99/gang/month |
3-Gang
$2,100/month
2-Gang
$2,000/month
1-Gang
$1,900/month
4-Gang XL
$2,500/month
5-Gang XL
$2,600/month
$2,100/month (3-gang)
|
| Service Labor | $150 / visit | $90 / visit | Unlimited Included | Included |
| Response Time | ~48hrs (No Guarantee) | Priority Access | 24-48 Hours | 48-72 Hours |
| Parts Coverage | Defects Only | Parts at Dealer Cost | All Parts Included | All Parts Included |
| Picking Mechanism Kit | Client Pays | Annual Kit | Annual Kit | Annual Kit |
| New Maps / Remapping | Client Pays | Up to 3/year | Unlimited | Unlimited |
| Loaner Program | Zero Downtime | Zero Downtime | Zero Downtime | |
| Remote Monitoring | Monthly Check-ins | 24/7 Proactive | 24/7 Monitoring | |
| Data Connectivity | Client Pays | $300/month (separate) | $300/month (separate) | Included |
Standard Warranty
Included
with equipment purchase
Ownership
Client Owned
Service Labor
$150 / visit
Response Time
~48hrs (No Guarantee)
Parts Coverage
Defects Only
Picking Mechanism Kit
Client Pays
New Maps / Remapping
Client Pays
Loaner Program
Not Included
Remote Monitoring
Not Included
Data Connectivity
Client Pays
MaintainME Basic
$59/gang/month
+ $300/month data (separate)
Ownership
Client Owned
Service Labor
$90 / visit
Response Time
Priority Access
Parts Coverage
Parts at Dealer Cost
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Up to 3/year
Loaner Program
Zero Downtime
Remote Monitoring
Monthly Check-ins
Data Connectivity
$300/month (separate)
MaintainME Premium
$99/gang/month
+ $300/month data (separate)
Ownership
Client Owned
Service Labor
Unlimited Included
Response Time
24-48 Hours
Parts Coverage
All Parts Included
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Unlimited
Loaner Program
Zero Downtime
Remote Monitoring
24/7 Proactive
Data Connectivity
$300/month (separate)
SYNC Plan (Lease +)
All-inclusive monthly subscription
3-Gang
$2,100/month
2-Gang
$2,000/month
1-Gang
$1,900/month
4-Gang XL
$2,500/month
5-Gang XL
$2,600/month
$2,100
/month (3-gang)
Ownership
TerraSync Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
All Parts Included
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Unlimited
Loaner Program
Zero Downtime
Remote Monitoring
24/7 Monitoring
Data Connectivity
Included
Ready to Get Started?
Schedule a free assessment and we'll help you find the perfect plan for your operation.
Schedule Your AssessmentService & Support
Keep Your Fleet Running
From basic monitoring to full-service coverage, we have a plan that fits your operation. Choose the level of support that works for you.
MaintainME
Basic
Essential
Reliable service without the extras. Loaner program, priority access, and discounted service visits keep your fleet running.
Learn MoreMaintainME
Premium
Complete
Unlimited service, parts, and uptime. Zero-downtime guarantee with all-inclusive coverage. We handle everything.
Learn MoreSYNC Plan
Lease +
All-Inclusive
Equipment, maintenance, and insurance in one monthly fee. Zero upfront cost. Own it after 36 months.
Learn MoreCompare Plans By Equipment
Scroll to compare plans
| Feature | Standard Warranty | MaintainME Basic | MaintainME Premium | SYNC Plan (Lease +) |
|---|---|---|---|---|
| Ownership | Client Owned | Client Owned | Client Owned | TerraSync Owned |
| Price | Included | $21/acre/month (billed annually) | $59/acre/month |
25+ Acres
$180/acre
5-25 Acres
$230/acre
1-5 Acres
$300/acre
$4,500/month (25 acres)
|
| Service Labor | $150 / visit | $90 / visit | Included | Included |
| Response Time | ~48hrs (No Guarantee) | Priority Access | 48-72 Hours | 48-72 Hours |
| Parts Coverage | Defects Only | Defects Only | Wear & Tear + Defects | Wear & Tear + Defects |
| Blade Kits | Client Pays | Annual Kit | Included | Included |
| Winter Storage | Client Pays | 50% Off | Included | Included |
| Loaner Program | Included | Included | Included | |
| Remote Monitoring | Monthly Check-ins | 24/7 Monitoring | 24/7 Monitoring | |
| Data Connectivity | Client Pays | Client Pays | Client Pays | Included |
Standard Warranty
Included
with equipment purchase
Ownership
Client Owned
Service Labor
$150 / visit
Response Time
~48hrs (No Guarantee)
Parts Coverage
Defects Only
Blade Kits
Client Pays
Winter Storage
Client Pays
Loaner Program
Not Included
Remote Monitoring
Not Included
Data Connectivity
Client Pays
MaintainME Basic
$21/acre/month
billed annually
Ownership
Client Owned
Service Labor
$90 / visit
Response Time
Priority Access
Parts Coverage
Defects Only
Blade Kits
Annual Kit
Winter Storage
50% Off
Loaner Program
Included
Remote Monitoring
Monthly Check-ins
Data Connectivity
Client Pays
MaintainME Premium
$59/acre/month
unlimited service included
Ownership
Client Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
Wear & Tear + Defects
Blade Kits
Included
Winter Storage
Included
Loaner Program
Included
Remote Monitoring
24/7 Monitoring
Data Connectivity
Client Pays
SYNC Plan (Lease +)
All-inclusive monthly subscription
25+ Acres
$180/acre
5-25 Acres
$230/acre
1-5 Acres
$300/acre
$4,500
/month (25 acres)
Ownership
TerraSync Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
Wear & Tear + Defects
Blade Kits
Included
Winter Storage
Included
Loaner Program
Included
Remote Monitoring
24/7 Monitoring
Data Connectivity
Included
Scroll to compare plans
| Feature | Standard Warranty | MaintainME Basic | MaintainME Premium | SYNC Plan (Lease +) |
|---|---|---|---|---|
| Ownership | Client Owned | Client Owned | Client Owned | TerraSync Owned |
| Price | Included | $59/gang/month | $99/gang/month |
3-Gang
$2,100/month
2-Gang
$2,000/month
1-Gang
$1,900/month
4-Gang XL
$2,500/month
5-Gang XL
$2,600/month
$2,100/month (3-gang)
|
| Service Labor | $150 / visit | $90 / visit | Unlimited Included | Included |
| Response Time | ~48hrs (No Guarantee) | Priority Access | 24-48 Hours | 48-72 Hours |
| Parts Coverage | Defects Only | Parts at Dealer Cost | All Parts Included | All Parts Included |
| Picking Mechanism Kit | Client Pays | Annual Kit | Annual Kit | Annual Kit |
| New Maps / Remapping | Client Pays | Up to 3/year | Unlimited | Unlimited |
| Loaner Program | Zero Downtime | Zero Downtime | Zero Downtime | |
| Remote Monitoring | Monthly Check-ins | 24/7 Proactive | 24/7 Monitoring | |
| Data Connectivity | Client Pays | $300/month (separate) | $300/month (separate) | Included |
Standard Warranty
Included
with equipment purchase
Ownership
Client Owned
Service Labor
$150 / visit
Response Time
~48hrs (No Guarantee)
Parts Coverage
Defects Only
Picking Mechanism Kit
Client Pays
New Maps / Remapping
Client Pays
Loaner Program
Not Included
Remote Monitoring
Not Included
Data Connectivity
Client Pays
MaintainME Basic
$59/gang/month
+ $300/month data (separate)
Ownership
Client Owned
Service Labor
$90 / visit
Response Time
Priority Access
Parts Coverage
Parts at Dealer Cost
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Up to 3/year
Loaner Program
Zero Downtime
Remote Monitoring
Monthly Check-ins
Data Connectivity
$300/month (separate)
MaintainME Premium
$99/gang/month
+ $300/month data (separate)
Ownership
Client Owned
Service Labor
Unlimited Included
Response Time
24-48 Hours
Parts Coverage
All Parts Included
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Unlimited
Loaner Program
Zero Downtime
Remote Monitoring
24/7 Proactive
Data Connectivity
$300/month (separate)
SYNC Plan (Lease +)
All-inclusive monthly subscription
3-Gang
$2,100/month
2-Gang
$2,000/month
1-Gang
$1,900/month
4-Gang XL
$2,500/month
5-Gang XL
$2,600/month
$2,100
/month (3-gang)
Ownership
TerraSync Owned
Service Labor
Included
Response Time
48-72 Hours
Parts Coverage
All Parts Included
Picking Mechanism Kit
Annual Kit
New Maps / Remapping
Unlimited
Loaner Program
Zero Downtime
Remote Monitoring
24/7 Monitoring
Data Connectivity
Included
Ready to Get Started?
Schedule a free assessment and we'll help you find the perfect plan for your operation.
Schedule Your Assessment